12 hours ago
Thursday, October 26, 2006
There's a preneed counselor here now, well actually there are two of them. A married couple, overweight, total sales people. They encompass everything I do not like about sales. To me, it's strictly about making their living, not about doing what's best for the family or about what makes the most financial sense. It's about pouring on the pressure for someone to buy more than they need or want simply so they can get a larger commission. They get some leads from me. I copy the statistical portion of an at-need file and then they call the next of kin and try to get them to preplan their own funerals. It's greasy. This couple especially. I don't feel comfortable to give them any more of our files, so I plan to ask the manager if I can give them to the other preneed counselor, who is a sweet lady. She genuinely cares about the families she serves, it's a very different perspective than just trying to earn a living. Part of the difference is that it's a secondary income for her, not the primary income like this other couple. They've made me so mad, so disgusted, they seem to be complete predators and it's wrong. Piss off the one who answers the phone and sets appointments, hmm, is that really a good idea?